Required
For services and non-tangible digital content, the withdrawal period normally…
For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.
Directive 2011/83/EU Art. 9(2)(a), (c)Consumer contract decision
No Withdrawal Request Recorded — Include the withdrawal statement's content in the… · Include the withdrawal statement's content in its…
The calculated result is “No Withdrawal Request Recorded”. For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.
Decision path2BAF96B2DASchema 2026.06.19
The contract is within the Consumer Rights Directive withdrawal regimeYes
The applicable Member State implementation has been checkedYes
Article 16 exceptionNone
Withdrawal requested by consumerNo
Withdrawal was communicated within the applicable periodNo
Contract typeDigital Content
The consumer submitted this withdrawal through the online functionYes
Withdrawal acknowledgement sent without undue delay on a durable mediumYes
The durable-medium acknowledgement included the withdrawal statement's contentNo
Distance contract was concluded through an online interfaceNo
Action required
Calculated result No Withdrawal Request Recorded
Apply the published EU withdrawal baseline to the contract type, notice history, exception, return status, and online-withdrawal steps entered here. This scenario is distinct because it produces this exact combination of calculated result, active obligations, deadlines, and required evidence.
Published by ProseIDVersion 2026.06.19
Required
Include the withdrawal statement's content in its durable-medium acknowledgement
Include the withdrawal statement's content in its durable-medium acknowledgement.
Directive 2011/83/EU Art. 11a(4), inserted by Directive (EU) 2023/2673Required
Preserve when the durable-medium acknowledgement was sent
Preserve when the durable-medium acknowledgement was sent.
Directive 2011/83/EU Art. 11a(4), inserted by Directive (EU) 2023/2673Required
A withdrawal cannot be recorded as submitted through the Article 11a online…
A withdrawal cannot be recorded as submitted through the Article 11a online function unless the contract was concluded through an online interface.
Directive 2011/83/EU Art. 11aChange the facts
A nearby path produces a different result.
Withdrawal requested by consumerNo → Yes
The consumer submitted this withdrawal through the online functionYes → No
Result becomesWithdrawal Appears Outside The Entered Period
Inspect the changed path →Published legal basis
Sources carried by this schema release.
The calculated path is bound to the cited version and sources. It is general information, not a substitute for advice on facts or law outside the schema.
Use your facts
Run the actual workflow.
This page shows one calculated path. Open the maintained workflow to answer with your own facts and, when needed, create a version-bound audit record.