Consumer contract decision

Valid Withdrawal On Entered Facts — Online Interface Contract: No · Include the withdrawal statement's content in the…

The calculated result is “Valid Withdrawal On Entered Facts”. For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.

Decision path044D425EF6Schema 2026.06.19
Entered facts10
The contract is within the Consumer Rights Directive withdrawal regimeYes
The applicable Member State implementation has been checkedYes
Article 16 exceptionNone
Withdrawal requested by consumerYes
Withdrawal was communicated within the applicable periodYes
Contract typeDigital Content
The consumer submitted this withdrawal through the online functionYes
Withdrawal acknowledgement sent without undue delay on a durable mediumYes
The durable-medium acknowledgement included the withdrawal statement's contentNo
Distance contract was concluded through an online interfaceNo
Action required
Calculated result

Valid Withdrawal On Entered Facts

Apply the published EU withdrawal baseline to the contract type, notice history, exception, return status, and online-withdrawal steps entered here. This scenario is distinct because it produces this exact combination of calculated result, active obligations, deadlines, and required evidence.

Published by ProseIDVersion 2026.06.19
Rules activated5
Required

For services and non-tangible digital content, the withdrawal period normally…

For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.

Directive 2011/83/EU Art. 9(2)(a), (c)
Required

Complete “Withdrawal was communicated within the applicable period”

Complete “Withdrawal was communicated within the applicable period”.

Directive 2011/83/EU Arts. 9–11
Required

Include the withdrawal statement's content in its durable-medium acknowledgement

Include the withdrawal statement's content in its durable-medium acknowledgement.

Directive 2011/83/EU Art. 11a(4), inserted by Directive (EU) 2023/2673
Required

Preserve when the durable-medium acknowledgement was sent

Preserve when the durable-medium acknowledgement was sent.

Directive 2011/83/EU Art. 11a(4), inserted by Directive (EU) 2023/2673
Required

A withdrawal cannot be recorded as submitted through the Article 11a online…

A withdrawal cannot be recorded as submitted through the Article 11a online function unless the contract was concluded through an online interface.

Directive 2011/83/EU Art. 11a

Change the facts

A nearby path produces a different result.

Withdrawal requested by consumerYes → No

The consumer submitted this withdrawal through the online functionYes → No

Result becomesNo Withdrawal Request Recorded

Inspect the changed path →

Published legal basis

Sources carried by this schema release.

The calculated path is bound to the cited version and sources. It is general information, not a substitute for advice on facts or law outside the schema.

Use your facts

Run the actual workflow.

This page shows one calculated path. Open the maintained workflow to answer with your own facts and, when needed, create a version-bound audit record.