Required
Complete and confirm the Consumer Rights Directive scope assessment
Complete and confirm the Consumer Rights Directive scope assessment.
Directive 2011/83/EU Arts. 3–4Consumer contract decision
Complete Directive Scope Assessment — The ordinary withdrawal period may be extended… · Consumer was not informed of the right: the 14-day…
The calculated result is “Complete Directive Scope Assessment”. Complete and confirm the Consumer Rights Directive scope assessment.
Decision path8086861EB5Schema 2026.06.19
The contract is within the Consumer Rights Directive withdrawal regimeNo
The applicable Member State implementation has been checkedYes
Article 16 exceptionNone
Withdrawal requested by consumerNo
Withdrawal was communicated within the applicable periodYes
Contract typeDigital Content
Consumer was informed of the 14-day right before purchaseNo
Action required
Calculated result Complete Directive Scope Assessment
Apply the published EU withdrawal baseline to the contract type, notice history, exception, return status, and online-withdrawal steps entered here. This scenario is distinct because it produces this exact combination of calculated result, active obligations, deadlines, and required evidence.
Published by ProseIDVersion 2026.06.19
Required
For services and non-tangible digital content, the withdrawal period normally…
For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.
Directive 2011/83/EU Art. 9(2)(a), (c)Review
Consumer was not informed of the right: the 14-day window extends by up to 12…
Consumer was not informed of the right: the 14-day window extends by up to 12 months.
Directive 2011/83/EU Art. 10Change the facts
A nearby path produces a different result.
The contract is within the Consumer Rights Directive withdrawal regimeNo → Yes
Consumer was informed of the 14-day right before purchaseNo → Yes
Result becomesNo Withdrawal Request Recorded
Inspect the changed path →Published legal basis
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