Consumer contract decision

Complete Directive Scope Assessment — A withdrawal cannot be recorded as submitted through… · Online Interface Contract: No

The calculated result is “Complete Directive Scope Assessment”. Complete and confirm the Consumer Rights Directive scope assessment.

Decision pathE902E6304ASchema 2026.06.19
Entered facts8
The contract is within the Consumer Rights Directive withdrawal regimeNo
The applicable Member State implementation has been checkedYes
Article 16 exceptionNone
Withdrawal requested by consumerNo
Withdrawal was communicated within the applicable periodNo
Contract typeService
The consumer submitted this withdrawal through the online functionYes
Distance contract was concluded through an online interfaceNo
Action required
Calculated result

Complete Directive Scope Assessment

Apply the published EU withdrawal baseline to the contract type, notice history, exception, return status, and online-withdrawal steps entered here. This scenario is distinct because it produces this exact combination of calculated result, active obligations, deadlines, and required evidence.

Published by ProseIDVersion 2026.06.19
Rules activated3
Required

Complete and confirm the Consumer Rights Directive scope assessment

Complete and confirm the Consumer Rights Directive scope assessment.

Directive 2011/83/EU Arts. 3–4
Required

For services and non-tangible digital content, the withdrawal period normally…

For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.

Directive 2011/83/EU Art. 9(2)(a), (c)
Required

A withdrawal cannot be recorded as submitted through the Article 11a online…

A withdrawal cannot be recorded as submitted through the Article 11a online function unless the contract was concluded through an online interface.

Directive 2011/83/EU Art. 11a

Change the facts

A nearby path produces a different result.

The contract is within the Consumer Rights Directive withdrawal regimeNo → Yes

Result becomesNo Withdrawal Request Recorded

Inspect the changed path →

Published legal basis

Sources carried by this schema release.

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