Consumer contract decision

No Withdrawal Request Recorded — A withdrawal cannot be recorded as submitted through… · Online Interface Contract: No

The calculated result is “No Withdrawal Request Recorded”. For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.

Decision pathB10D447A07Schema 2026.06.19
Entered facts8
The contract is within the Consumer Rights Directive withdrawal regimeYes
The applicable Member State implementation has been checkedYes
Article 16 exceptionNone
Withdrawal requested by consumerNo
Withdrawal was communicated within the applicable periodYes
Contract typeDigital Content
The consumer submitted this withdrawal through the online functionYes
Distance contract was concluded through an online interfaceNo
Action required
Calculated result

No Withdrawal Request Recorded

Apply the published EU withdrawal baseline to the contract type, notice history, exception, return status, and online-withdrawal steps entered here. This scenario is distinct because it produces this exact combination of calculated result, active obligations, deadlines, and required evidence.

Published by ProseIDVersion 2026.06.19
Rules activated2
Required

For services and non-tangible digital content, the withdrawal period normally…

For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.

Directive 2011/83/EU Art. 9(2)(a), (c)
Required

A withdrawal cannot be recorded as submitted through the Article 11a online…

A withdrawal cannot be recorded as submitted through the Article 11a online function unless the contract was concluded through an online interface.

Directive 2011/83/EU Art. 11a

Change the facts

A nearby path produces a different result.

Withdrawal requested by consumerNo → Yes

Result becomesValid Withdrawal On Entered Facts

Inspect the changed path →

Published legal basis

Sources carried by this schema release.

The calculated path is bound to the cited version and sources. It is general information, not a substitute for advice on facts or law outside the schema.

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