Required
For services and non-tangible digital content, the withdrawal period normally…
For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.
Directive 2011/83/EU Art. 9(2)(a), (c)Consumer contract decision
Verify The Selected Article 16 Exception — Article 16 Exception: Other Article 16 Exception · Electronic destination for the withdrawal…
The calculated result is “Verify The Selected Article 16 Exception”. For services and non-tangible digital content, the withdrawal period normally starts when the contract is concluded.
Decision path8F85EA2EF9Schema 2026.06.19
The contract is within the Consumer Rights Directive withdrawal regimeYes
The applicable Member State implementation has been checkedYes
Article 16 exceptionOther Article 16 Exception
Withdrawal requested by consumerNo
Withdrawal was communicated within the applicable periodYes
Contract typeDigital Content
Distance contract was concluded through an online interfaceYes
The consumer submitted this withdrawal through the online functionYes
Withdrawal acknowledgement sent without undue delay on a durable mediumYes
Action required
Calculated result Verify The Selected Article 16 Exception
Apply the published EU withdrawal baseline to the contract type, notice history, exception, return status, and online-withdrawal steps entered here. This scenario is distinct because it produces this exact combination of calculated result, active obligations, deadlines, and required evidence.
Published by ProseIDVersion 2026.06.19
Review
An Article 16 exception has been selected. Verify the exact legal conditions…
An Article 16 exception has been selected. Verify the exact legal conditions before treating the contract as exempt.
Directive 2011/83/EU Art. 16Required
Use details that identify the contract from which the consumer is withdrawing
Use details that identify the contract from which the consumer is withdrawing.
Directive 2011/83/EU Art. 11a(2), inserted by Directive (EU) 2023/2673Required
Preserve when the durable-medium acknowledgement was sent
Preserve when the durable-medium acknowledgement was sent.
Directive 2011/83/EU Art. 11a(4), inserted by Directive (EU) 2023/2673Change the facts
A nearby path produces a different result.
Article 16 exceptionOther Article 16 Exception → None
Withdrawal acknowledgement sent without undue delay on a durable mediumYes → No
Result becomesNo Withdrawal Request Recorded
Inspect the changed path →Published legal basis
Sources carried by this schema release.
The calculated path is bound to the cited version and sources. It is general information, not a substitute for advice on facts or law outside the schema.
Use your facts
Run the actual workflow.
This page shows one calculated path. Open the maintained workflow to answer with your own facts and, when needed, create a version-bound audit record.